DGtal-Mind is an Azure Expert MSP that provides cloud, VM and PaaS control, reactive support, and IT management at a fraction of the cost of building an internal team. With 24/7 year-round assistance, our 150 + trained technicians fix and troubleshoot any problems in your cloud and/or on-site environments. Best of all, DGtal-Mind does not require annual contracts or commitments.
DGtal-Mind Managed Services reduces TCO for on-site and cloud environments by delivering recurring monthly costs. DGtal-Mind’s qualified experts’ function as an extension of your IT department, allowing CIOs to reallocate key IT skills in order to achieve competitive advantage through enhanced processes and systems.
Our comprehensive offering includes the items listed below:
- Server/VM Monitoring, Alerting and Troubleshooting
- Escalation path to Microsoft Premier
- PaaS Availability Alerts and Troubleshooting
- Scheduled Installation for Microsoft Updates
- Scheduled Server Reboots with Maintenance Mode
- AV Updates and Infection Remediation
- Setup and Verification of Server and Database Backups
- Quarterly Optimization and Security Assessments
- Custom notification schedules and delivery based on severity for VMs
- Online Access to View Tickets, Alerts, and Reports
- General Advisory and Administration Tasks